Terms and Conditions
1. Booking & Payment
All sessions must be booked and paid for in advance through the Acuity Scheduling platform.
Payment confirms your appointment and secures your time slot.
Pricing is subject to change but will always be clearly displayed at the time of booking.
2. Free Consultation Policy
A complimentary 15-minute Consultation is required for new clients.
This session is designed to assess your needs, introduce the process, and determine the right service for you.
No styling advice or detailed wardrobe analysis will be given during the free consultation.
Only one free consultation per client. If missed or canceled with less than 24 hours’ notice, rebooking may not be offered.
3. Rescheduling & Cancellations
You may reschedule or cancel your session up to 24 hours in advance.
Cancellations made less than 24 hours before your appointment are non-refundable.
If you are more than 15 minutes late without prior notice, the session may be shortened or forfeited.
4. No-Show Policy
If you do not attend your scheduled session without notice, you forfeit your session without refund.
Repeat no-shows may result in suspension of booking privileges.
5. Gift Cards
Gift cards are redeemable for wardrobe consulting services only and hold no cash value.
They are non-refundable and may not be exchanged for cash or transferred to another client without written permission.
Gift cards must be used within 12 months of the purchase date unless otherwise stated.
To redeem, clients must enter the gift card code during booking through the Acuity Scheduling platform.
Lost or stolen gift cards will not be reissued. Please treat them like cash.
6. Coupons / Promo Codes
Coupon codes may be offered for special promotions or limited-time discounts.
Only one coupon code can be applied per booking.
Coupons must be entered at the time of booking — they cannot be applied retroactively.
Coupons may not be used to purchase gift cards.
Coupon codes may have expiration dates and are not valid once expired.
Promotional offers are subject to change or cancellation at any time without notice.
7. Session Scope
Services include wardrobe education, body shape and color palette analysis, styling direction, and a personalized wardrobe revival report.
Sessions are tailored to help you understand and express your personal style with confidence.
Results depend on your participation, communication, and willingness to implement recommendations.
8. Client Expectations
Clients are encouraged to arrive prepared with any requested materials (wardrobe photos, measurements, mood boards, etc.).
Open communication and a positive attitude create the most rewarding experience.
9. Intellectual Property
All reports, visuals, and materials shared are the intellectual property of AlexClough.Style LLC.
These resources are for your personal use only and may not be distributed, replicated, or shared beyond immediate family and close friends without written consent.
10. Confidentiality
Your personal information, photos, and session details will be kept confidential.
Any public use of client images or testimonials will only occur with your written permission.
11. Agreement
By booking a session and checking the box during the intake process, you confirm that you have read, understood, and agreed to these Terms and Conditions.